Company policy
These terms govern access to the Complia website and its information, resources, and services. Using the website indicates acceptance of these terms and the Privacy Policy.
Visitors must use the website and its resources only for lawful, authorised purposes. Attempts to disrupt services, obtain unauthorised access, harvest user information, impersonate others, automate misuse, or reproduce protected materials are prohibited.
Certification and regulatory-service timelines are estimates and may depend on government departments, platforms, laboratories, applicants, and other third parties outside Complia's control.
The existing policy states that payments are generally non-refundable, while exceptional refund requests may be considered case by case. Approved refunds are credited within the stated processing period. Questions should be raised promptly through the published feedback channel.
Complia may link to services it does not own or control and is not responsible for their content, policies, or practices. Visitors should review the terms and privacy policies of third-party websites they use.
Access may be suspended or terminated where these terms are breached. To the maximum extent permitted by law, Complia excludes liability for indirect or consequential losses connected with use of, or inability to use, the website or third-party services.
